Returns & Exchanges

At Wayward Wines, we stand behind the quality of our curated collection and want you to be completely satisfied with every bottle. If your order arrives damaged or is technically flawed, we offer a straightforward return process to ensure your cellar remains perfectly stocked.

Return Process

• 1.
  Contact Our Sommelier Team

  Email our support team within 14 days of delivery with your order number and details regarding the specific bottle in question.

• 2.
  Provide Documentation

  For damaged goods or corked wine, please include clear photographs of the bottle, label, and any visible defects or shipping damage.

• 3.
  Secure the Shipment

  Once approved, carefully repack the remaining contents using the original protective wine shippers to prevent breakage during transit.

• 4.
  Receive Your Refund

  After we receive and inspect the returned items, we will issue a full refund to your original payment method or provide a replacement bottle of equal value.